- Introduction
Welcome to www.boltnestsorter.com.
These Terms & Conditions govern the use of this website and the purchase of products from Boltnestsorter, the brand operated through www.boltnestsorter.com.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before completing your purchase.
- Company Information
Website: www.boltnestsorter.com
Email: sorting@boltnestsorter.com
For customer enquiries, please contact us using the email address above.
- Products and Orders
We provide screw organiser boxes and related storage products through our website.
Product descriptions, images and information are provided to help customers understand the items available before placing an order.
When you submit an order, you agree that the information provided during checkout is accurate and complete.
We reserve the right to review and manage orders where information provided is incomplete, inaccurate or where circumstances require further verification.
An order confirmation will be sent to the email address provided during checkout.
- Pricing and Payment
All prices displayed on our website are shown before completing the purchase process.
Customers are responsible for providing accurate billing and contact information during checkout.
Payment must be completed before an order can be processed.
- Shipping and Delivery
We provide delivery services to customers in Europe.
Orders are shipped through established international and local delivery providers, including services such as DHL, FedEx and UPS Priority where applicable.
The standard delivery timeframe is generally:
7–10 business days
Delivery times may vary depending on destination, carrier processing, customs procedures or circumstances outside our reasonable control.
After an order has been dispatched, tracking updates will be sent automatically to the email address provided during checkout. Updates may include important delivery stages such as dispatch confirmation, arrival at carrier facilities and local delivery progress.
Customers are responsible for providing a correct email address and delivery information when placing an order.
- Delivery Delays
If an order exceeds the standard delivery timeframe, customers may contact us at:
Email: sorting@boltnestsorter.com
We will review the delivery information and communicate with the relevant carrier regarding the shipment status.
Following an investigation and based on the circumstances of the order, we may provide an appropriate resolution, which may include a replacement shipment or a refund where applicable.
- Transfer of Risk and Ownership
Ownership of purchased products transfers to the customer when payment has been received and the products have been delivered.
In accordance with applicable European consumer protection requirements, the risk of loss or damage remains with us until the customer, or a person designated by the customer, receives the products.
- Right of Withdrawal
Customers located in applicable European jurisdictions have the right to withdraw from a purchase within 14 days after receiving the products, without providing a reason.
To exercise this right, customers must contact us by email:
Email: sorting@boltnestsorter.com
The request should include:
Order number
Customer name
Contact information
Request to withdraw from the purchase
After receiving a valid withdrawal request, further instructions will be provided regarding the return process where required under applicable law.
- Products Received Damaged or With Defects
If a customer receives a product that is damaged or has a defect, the customer should contact us by email after receiving the order:
Email: sorting@boltnestsorter.com
Customers may be asked to provide supporting information, including photographs showing the condition of the product.
After reviewing the information provided, we will assess the appropriate solution, which may include a refund or replacement depending on the circumstances.
For damaged items, customers are not required to send the affected item back before we review the request unless otherwise required by applicable law.
- Returns
Returned products should be handled according to applicable consumer protection requirements and the instructions provided by our customer service team.
Customers should contact us before sending any return shipment to ensure the correct return procedure is followed.
- Customer Responsibilities
Customers are responsible for:
Providing accurate order information;
Checking delivery details before completing a purchase;
Using products according to their intended purpose.
We are not responsible for issues caused by incorrect information supplied by the customer.
- Website Use
Customers agree to use this website in a lawful manner and not to interfere with the normal operation of the website.
We may update website content, product information orthese Terms & Conditions when necessary.
- Limitation of Liability
To the extent permitted by applicable law, Boltnestsorter shall not be responsible for losses arising from circumstances beyond our reasonable control, including delays caused by external service providers or events outside our management.
Nothing in these Terms & Conditions affects any consumer rights granted under applicable law.
- Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements or business practices.
The latest version will always be available on this page.
- Contact Information
For questions regarding orders, products or these Terms & Conditions, please contact:
Email: sorting@boltnestsorter.com